Omnichannel gross sales, provider insights and DS’s MD interviewed – AM March Problem

Omnichannel gross sales, provider insights and DS’s MD interviewed – AM March Problem


Automobile gross sales are shifting in direction of an omnichannel expertise however there are nonetheless main steps to take, and the brand new March 2022 challenge of AM finds out from consultants and analysts how a lot additional there may be to go.

Out right now and free tor learn right here in digital format, AM journal additionally options DS Cars managing director Jules Tilstone’s plan to double gross sales by way of beating the German manufacturers’ lengthy lead instances.

We look at the probably influence for UK motor retailers of Russia’s horrendous assaults on Ukraine, residence to some essential element suppliers to OEMs. 

Plus Danny Bishop, head of studying and improvement at AM100 motor retailer Lookers, outlines the best way its academy is making ready its workforce to manage within the digital revolution.

And our annual Select Your Provider complement brings the newest developments from suppliers in sellers’ essential areas of enterprise, from auctions and digital advertising to add-on gross sales.

And Tom Sharpe evaluations the new Kia Sportage, which continues to carry new enterprise to Kia sellers’ forecourts.

Editor’s Letter

Not too long ago I learn a tip for senior administration groups on LinkedIn: “Should you’re not having arguments you’re not pushing onerous sufficient for achievement.” I don’t suppose many people get pleasure from blazing arguments, however the precept is sound – with out individuals robustly difficult one another’s concepts and methods how can any of them be optimised?

So now I have a look at what’s taking place in Ukraine, and I surmise that Russia’s management staff was so missing in strong challenges when it got here up with a plan to steamroller its neighbouring nation.

Did they actually suppose Russian forces could be welcomed? Did they not anticipate worldwide condemnation and crippling financial sanctions?

I suppose the proof we’re seeing each day on TV and information web sites suggests Russia’s management staff isn’t notably open to being challenged.

I do know that when one could be very passionate a couple of enterprise thought, it may be painful to look at that be picked aside and critiqued. But when it may then be reassembled, stronger than ever, shouldn’t it simply be part of each day enterprise?

Be courageous. What may you do higher at your dealership?


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December 2022